You can check our return policies here.
We thank you for purchasing online through our website. We want to make your online shopping effortless. Therefore, if you would like to buy a product please refer to the size details before purchasing to ensure you get the right size. If you wish to make a return, please refer to the return rules and regulations.
Rules and Regulations for Returns
- Full priced items
- Items that are still in original and good condition with all tags attached
- Items are in original package as first received
- Items are in sellable condition
- Items that are unworn, damaged or washed
- SALE items are not eligible for return, exchanged or refunded
- Items are returned within 10 days after purchasing date by providing receipts/invoice as an evidence
- All of the shipping fee are customer’s responsibility including return shipment (shipping fees are not refundable)
- Items that you received are in wrong sizes, colours and not according to what you purchased
- Returned items are eligible for online credit
- Online credit will expire within 1 year and 1 time use only
Before making a return, please contact us immediately stating that you would like to request for a return. When the return request is fulfilled or authorized, please make the return as soon as possible. Returns after the period stated above and are not according to the rules/regulations will not be accepted.
Bonanza has the right to amend and change the regulations at any time. All updated regulations will be automatically posted online.